One of the greatest challenges facing small rural hospitals is the delivery of pharmacy services 24 hours a day, seven days a week. National pharmacist shortages have made it difficult for small rural hospitals to find pharmacists to help with the coverage of routine hours, evenings, nights, weekends, vacations and sick time. This challenge prompted North Canyon Medical Center (NCMC) to help start a Telepharmacy program to serve small rural hospitals across Idaho.

Contact Us:
Phone: (208) 934-4433

North Canyon Medical Center helped initiate Telepharmacy in April 2013, and now offers 24-hour pharmacy services to any small rural Idaho hospital choosing to contract for these services. Currently, there are five Idaho hospitals participating in the Telepharmacy program:

  • Caribou Memorial Hospital
  • Benewah Community Hospital
  • North Canyon Medical Center, Gooding

Through the use of state-of-the-art telecommunications technology, a Doctor of Pharmacy is able to remotely enter medication orders, check for drug to drug interactions, review patient allergy information, review medication strength and route, and provide medication consultations with providers. Therefore, enhancing patient safety by ensuring all medication orders are reviewed before administering the medication, just as if there were a pharmacist onsite at the hospital.


Meet Your Telepharmacists: Idaho Natives and I.S.U. Grads
Dr. Ashley Durham, Pharm.D., BCPS Dr. Ashley Durham, Pharm.D., BCPS
Ashley is a full-time telepharmacist. She completed a residency in Kansas City, then spent several years in central Kansas before returning Idaho to be closer to family. She and her husband have two children, Paxton and Alexa. Outside of work Ashley enjoys planning and partici-pating in various activities with her family.
Dr. Amy Mgonja, Pharm.D. Dr. Amy Mgonja, Pharm.D.
Amy completed a residency in Oklahoma with the Indian Health Service after graduating, then returned to Idaho and started work for the Elks Rehab Hospital. Amy and her husband, Peter, have two sons: Andrew and Isaac. Amy enjoys attending her sons’ soccer games and traveling the world.
Dr. Jo Kiester, Pharm.D. Dr. Jo Kiester, Pharm.D.
Jo was born and raised in Idaho and earned her pharmacy degree from Idaho State University. Outside of work she enjoys painting, writing and spending time with her husband and their two dogs, Max and Cooper.