Message from the CEO

March 2018

Tim Powers

Colleagues and Community members,

At the center of any organization are Mission and Vision. As North Canyon became an independent 501(c)(3), we found it imperative to rethink our Mission and Vision and construct strategic philosophies more aligned toward our objective and future position within the communities we serve. Our Mission of growing an organization, powered by excellence, that serves our communities compliments our future Vision of aspiring to be your first choice for healthcare through an expanded network of medical services of the highest quality. The expansion of NCMC into Buhl is the hospital’s first initiative to bring quality healthcare outside our primary service area. This initial outreach is the beginning of a strategy to expand North Canyon’s clinical reach to communities seeking alternative care solutions for their healthcare needs.

We have done a wonderful job of increasing our scope of services while maintaining a high level of quality clinical outcomes and patient satisfaction. Our hospital was recently designated by The Centers for Medicare and Medicaid Services (“CMS”) as a five-star facility (the highest quality designation awarded). North Canyon was one of only five hospitals in Idaho receiving such designation, the only one in the Magic Valley, and one of 337 nationally. Such notoriety continues to demonstrate that North Canyon separates itself from other clinical options and care systems in our region. Expanding our scope of services and physical presence to other communities, without sacrificing quality, is the core element of our Vision strategy.

During fiscal 2017, the hospital completed its Medical Plaza expansion of 33,000 square feet while refinancing its high cost debt. Doing so created a much more manageable debt structure and reduction in debt service. A state of the art fixed MRI and 3-D mammography platforms were added that resulted in increased utilization of each up 30% and 21% respectively year over year. This adherence to investing in technological advances of diagnostic care is our commitment to North Canyon’s Mission.

Our affiliation and relationship with Mayo Clinic and the University of Utah continue to evolve into strategic alliances that will expand quality services to our hospital and offer wonderful clinical alternatives to patient populations with our health network. Our plan is to aggressively market this health network within our primary service area as well as geographically to those areas we expand our physical presence and clinical influence in.

Our workforce continues to lead the way in making a difference in the lives of those families we serve by delivering the highest quality, compassionate care around. From serving our patients locally and regionally, the employees of North Canyon Medical Center continue to do God’s work every day.

Tim Powers

Chief Executive Officer (CEO)